Communication and Engagement Officer

The City Manager’s Office is searching for a skilled Communication and Engagement Officer. Someone who lives and breathes community engagement and fostering connections to and amongst residents. The ideal candidate will focus on proactive communication by providing timely, accurate information to the public, the media, and internal stakeholders. The messages created should support the City’s brand and help maintain community trust. This position will serve as the backup Public Information Officer (PIO) for the City, providing essential support in maintaining consistent and effective communication.

In this role, you will focus on Arcadia’s storytelling! Stories are a powerful communication tool and this position will be responsible for planning, designing and implementing the messages that tell our story as a City. Embedded within ‘our story’ is the need to create and manage City marketing and communications, social media content, and print and digital communication mediums like the monthly utility insert, the monthly email newsletter, and the City’s website. Strong experience in digital editing, photography, and videography is highly desired, as these skills are key to producing high-quality content that represents the City’s initiatives and values. While not a direct supervisory role, this position may offer internal leadership by contributing to communication strategies and collaborating across departments.

If you want to join a team that inspires you to go above and beyond, we invite your application!

KEY QUALITIES:

• People-oriented with great interpersonal skills
• Excellent presenter with distinguished communication skills
• Proactive team player who takes initiative
• Bilingual in Mandarin and/or Cantonese is desirable

RECRUITMENT PROCESS AND IMPORTANT DATES

Application Filing Deadline: 1/09/2026 11:59 P.M Pacific Submit a detailed, thorough online application.

Examination Process:

Telephone interviews: Week of January 19, 2026  (Pass/Fail)

In Basket Testing (20%)/ Qualifications Appraisal Interviews (80%): Week of January 26, 2026 (Tentative)

Requirement:
All applications must be detailed and inclusive of a resume and a cover letter.

MINIMUM QUALIFICATIONS:

Any combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. The incumbent will possess the most desirable combination of training, skills, and experience, as demonstrated in past and current employment history. A typical example includes:

Experience: Three years of experience in marketing, branding, media relations, and five years of experience in utilizing social media and online engagement tools.

Training: Equivalent to a Bachelor’s degree in marketing, communications, journalism, or a closely related field from an accredited college or university.

License or Certificate: Possession of, or ability to obtain, an appropriate, valid driver’s license.