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November 9, 2017
10:00 AM - 11:30 AM
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ICMA Coaching Program: Tools to Resolve Tough Issues in Your Community

Thursday, November 9, 2017

Topics: 1. What are challenging, controversial issues that local governments face? 2. What are best practices that local government professionals can apply to help their communities resolve them? 3. What are effective ways for professionals to develop this skill set? Presenters: * leaders from across the U.S. Audience: all employees, especially those engaging the public on controversial topics Meets Practice 2 (Policy Facilitation) and 14 (Advocacy and Interpersonal Communication) of ICMA’s Practices for Effective Local Government Leadership. Note: please "white list" or "allow sender" for "" to receive confirmation email for the webinar. We’ll be using webinar tools (including real-time questions and live polling) to make this a great opportunity for audience interaction.