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October 11, 2017
10:00 AM - 11:30 AM
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ICMA Coaching Program: Strategies for Having Difficult Conversations

Wednesday, October 11, 2017

Topics: 1. What are the major types of conversations that trouble local government professionals? 2. What are effective techniques to have needed conversations constructively? 3. How can people tap resources and practice their skills to boost results? Presenters: * leaders from across the U.S. Audience: all employees Meets Practice 1 (Staff Effectiveness) and 12 (Human Resources Management) of ICMA’s Practices for Effective Local Government Leadership. Note: please "white list" or "allow sender" for "" to receive confirmation email for the webinar. We’ll be using webinar tools (including real-time questions and live polling) to make this a great opportunity for audience interaction.